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Protown’s Positive Tip of the Week – An out of service cell phone can be your lifeline in an emergency. Store the cell phone and its fully charged battery – yes, you should separate them – in the glove compartment of your car. Should you find yourself in an emergency situation where your daily-use cell phone cannot be used, you can put the battery back in the out of service phone and call 911 for help.

Protown’s Positive Tip of the Week – Keep the “Move Over Law” in mind as you are travelling. If you see an emergency vehicle parked on the shoulder of the road, move over into the opposite lane. If you cannot move into the opposite lane because of oncoming traffic slow down to at least 20 miles per hour. This same principal can be applied to disabled vehicles on the side of the road. Travel safe!

Protown”s Positive Tip of the Week – Never drive a car that could be unsafe because of damages. Call Protown Glass & Body at 620-622-4600 to get an estimate today.

Protown’s Positive Tip of the Week – Differences in repair estimates are common. A lower estimate may not include all necessary work, and a higher estimate doesn’t mean a better quality job. If you’re not sure why one estimate is different from another you’ve received, please ask us at Protown Glass & Body. We would be happy to explain.

Protown’s Positive Tip of the Week – Some companies may want you to visit their drive-in claims center, or one of their recommended shops before having your car repaired. Protown highly discourages this process. It’s best to leave your car at the shop of your choice and ask that the insurance company inspect the car there.

Protown’s Positive Tip of the Week – So you have a flat tire, should you repair it or completely replace it? That all depends on the amount of damage done to the tire and the condition of the tire. If the sidewall is blown or damaged or the seal is broken, then no, the tire is shot, but if there is a simple puncture that can be sealed, then yes, the tire can likely be repaired. In most cases, you can use a can of Fix-A-Flat to quickly repair and refill it. If that works and it doesn`t immediately deflate, it can likely be repaired. Remove the tire (even if the Fix-A-Flat seems to be working), put your spare on, and take your tire to Protown Glass & Body for repair and testing.

Protown’s Positive Tip of the Week: Use the penny trick to see if you still have enough tread on your tires. Stick a penny in the tread, and if Lincoln’s head disappears, you’re good. If Lincoln’s head doesn’t disappear, immediately call Protown Glass & Body to order new tires! We offer 24 brands of tires and can help you pick the tire that best suits your needs.

Accidents don’t happen very often, but when they do the folllowing guidelines will get you and your car back on the road in a timely manner.
1. Call the police. A police officer will help determine whose fault it is and will document a police report. This will help solve any questions your insurance may have regarding the accident.
2. Write down the names, phone numbers and insurance information of all the parties involved. Also include any witnesses and their phone numbers.
3. Notify the officer in charge who you would like to tow your car and where you want your car towed to. Protown Glass & Body can take care of all of your towing and auto body needs.
4. Contact your insurance company and let them know what happened and inform them of where you want your car repaired. Here’s wishing you all safe travels!

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